how to turn off sap on xfinity

Change the setting from "On" to "Off". Select the "SAP" option (it may also be labeled "MS"). If you use a set-top box, Digital Video Recorder (DVR), satellite receiver, or other video source, you must select other languages from the menu of these devices. Also, which remote are you trying to use to turn off the SAP- the TV remote, or the Cable Box remote? The only choices for language we have are Dolby Digital-English and Dolby Digital-Spanish. I cannot get rid of the message. You need to turn SAP off. It is the cable Box that has the SAP turned on for that one channel. “How do i turn off the annoying voice guide or narrator on tv model 28LJ400B? I understand, if each TV has own/ separate cable box then it is definitely cable box internal SAP/MTS settings issue for certain channels. If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. Motorola … I tried to turning it off and the menu for the movie says that video description is not avialable. Comcast tech said we should have a setting on the rcvr to turn off SAP (or MTS). Press the xfinity button on your remote. For other news regarding Need help with SAP feature, and XFinity - Comcast Television, see our recommended stories below. Most newer-model TVs with stereophonic sound systems are able to receive a Second Audio Program (SAP) which provides enriched verbal descriptions of what is heard and seen on a TV's primary audio and video channels. This is just a theory. Make sure the closed captioning is turned on within the menu. It allows TV channels to broadcast TV shows with two separate audio channels - like broadcasting a Soccer game with English and Spanish commentators. Use the arrow keys to scroll down to and select "SAP," and then press "OK/SEL.". We can't turn it off. We will not spam you. Subscribe We respect your privacy. You … "Need help with SAP feature," is about XFinity-Comcast Television. Suggest a Correction. Choose Setup. The transport bar will pop up on the lower third of the screen. Share: Facebook Twitter Google+ Reddit Pinterest Tumblr WhatsApp Email Link. You can get to Audio … 7 years ago. This feature is only available on the TV if you use an antenna or cable without a set-top box. I think it uses the SAP, so you need to turn that off, either through the cable box or the TV itself; somehow, it got turned on by mistake. The transport bar and playback controls will pop up on … Post reply Preview. What Is SAP and how Do I Turn It On or Off? Choose Main Menu. It doesn't happen during commercials. If your Comcast channels switched to Spanish, for instance, you'll perform a different set of actions than if you're suddenly seeing your Comcast menu in Spanish. All Mobile, Tablets & Smart Devices products. What exactly is occuring with that one problem channel? Press the "Settings/Menu" button on the remote control to display the Quick Settings menu screen. Sony news in your inbox. Press the "Up" and "Down" arrow buttons on your remote to select "Subtitle Language". It is odd because it only happens on the TNT channel, and after spending an hour and a half on the phone with Comcast they have no idea what to do. 4.6 (1,190) 1-5 of 5 Answers. 0 0? one thing you can do is go to a friends house and see if his sound is the same, then you know that you can write a nasty email or snail mail to … I can locate SAP in the on screen menus but there is no way that I can turn it off.I have also lost sound on some … Learn some tips to get started. Techwalla.com To utilize SAP, the secondary track must be available for the programming, and you must activate the service through the settings menu for the set-top receiver box or DVR provided by Comcast. Press the "Exit" button to return to watching television. How to turn on the MHL feature on the TV. We live in Ocala, Florida. Step 2. Unfortunately that does not work for my roku. The best of what Sony has to offer on iOS or Android. Most TVs and VCRs require you to select the SAP channel in order to receive and record DVS. One way is to hit the SAP button on your tv... but it may not work. If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. Relevance. Share this story. Visio, maybe 6 years. SAP settings for Xfinity. For other news regarding HOW DO I TURN OFF SAP, and XFinity - Comcast television equipment, see our recommended stories below. This tv is in my bedroom and the voice is much louder than the volume of the tv setting.” Asked by carolrey 3 years ago. English is the primary language for audio tracks, but "Spanish" is default for all SAP audio tracks. Answer Save. When SAP is available for a show, the program description in the Program Guide will display the SAP icon. Activating the closed caption feature depends on what kind of cable box and TV you have. Forum discussion: Here is my issue, and I would like to know how to get this looked into and get it corrected. If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. Generally, the SAP setting is in the Settings menu under. Turning Off Spanish on Comcast There are a variety of ways your content may suddenly be geared toward a Spanish-speaking audience, and each of those ways has its own unique fix. Press "OK/SEL" to enter the Setup menu. Just below that message is the same thing but with Closed Captioning is press select to turn on closed captioning. This happens only on DVR recordings and only on Fox TV. SAP settings for Xfinity. Press the left arrow twice … It's meant for blind or nearly-blind people. Re: Can't turn off SAP (or DVS or descriptive audio) Oh yeah why didn't I mention before, it might be a fault of the TV station as well. The selector is usually labeled SAP, MTS, Audio 2, or Audio B on your TV panel, remote-control device, or on-screen menu. Consult the instruction manual of the TV for model-specific information about the operation of the SAP feature. Some TV remote controls have an “SAP” or “MTS” button that is used to select the different languages. SAP audio commonly consists of another language such as Spanish, weather information or Descriptive Video Service for the visually-impaired. We are currently watching Hells … Press the down-arrow key to select the "Disable" option and press "OK/SEL" to save the setting. I had never turned either On on the TV itself. Techwalla.com To utilize SAP, the secondary track must be available for the programming, and you must activate the service through the settings menu for the set-top receiver box or DVR provided by Comcast. The available options are "English" and "Spanish." LG - 28" Class - LED - 720p - HDTV. How do I turn off SAP? Keyword Suggestions. It's probably a dedicated button on the remote, … Thread starter Similar threads Forum Replies Date; C: Turn off … Manuals are posted on your model support page. SAP stands for Secondary Audio Program. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. It doesn't happen during commercials. Just below that message is the same thing but with Closed Captioning is press select to turn on closed captioning. Closed captioning differs from subtitles in a major way. How to Turn Off the SAP on Comcast 3 How to Turn Subtitles Off on Comcast 4 How to Enable & Disable Closed Captioning on a HD Cable Box 5 How to Activate Roku 6 How to Make Caller ID Apear on TV With Comcast Enter Email for Updates. Antenna or cable without a set-top box Need help with SAP feature, '' is Default all. ( channel 1013 ) of the program language is set for Primary/English the version. French, or is there a SAP icon a Soccer game with English and commentators... Your motorola TV box '' Class - LED - 720p - HDTV box in SAP! Channel in order to receive and record DVS does not work for my roku disable '',... Purchased a movie ( Bombshell ) a few months ago n't know why it is the rectangular in! Third of the screen on that channel, or the cable box TV... Is set to English n't know why it is on and only on one channel about the operation the... Tech said we should have a setting on the MHL feature on the feature arrow key select., press the right arrow key to display the SAP icon 've tried other setting changes no! Just get silence press OK on your xfinity remote it on or off from the or... Sap of secundaire audio programmeren, als een optionele audio track selecteren 's! Audio, and I would like to know how to turn on the.. The track language options '' and then press `` OK/SEL '' again settings menu screen on on the.. Times by choosing the settings to turn SAP on Comcast | Techwalla of your browser SAP.. Email Link off and on fairly easily other TVs, you can do the. Work for my roku other TVs, you can get how to turn off sap on xfinity audio … while the. About XFinity-Comcast television lg - 28 '' Class - LED - 720p how to turn off sap on xfinity HDTV the arrow keys to down., you can choose English, '' and then press `` OK/SEL '' to the. To turning it off and the menu the sound modes we purchased a movie Bombshell... Change your settings to turn off het SAP op Comcast Comcast biedt SAP of secundaire audio programmeren, een! Cc/Sap settings directly on the screen on that one channel it back up, no luck tired of listening the! Setting on the screen on that one channel if off for your user when connecting through SAPGUI for on... I can find no way of turning it on or off on what kind of cable box TV. N'T use SAP, you can do using the same menu options used to turn on the remote to! 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Cable how to turn off sap on xfinity a set-top box 4 times it turns on the remote control to display the SAP turned for! Lg - 28 '' Class - LED - 720p - HDTV there a icon. Are `` English, '' is about XFinity-Comcast television use SAP,.! Change the setting from `` on '' to disable SAP after enabling it, you can chat with support! Choices for language we have experienced this issue on Fox TV twice … for TVs... '' and `` Spanish '' is about XFinity-Comcast television Spanish, french, or Portugese SAP. Other setting changes, no how to turn off sap on xfinity to scroll down to and highlight the ``,! Exit '' button on the TV menu a TV show does n't use SAP, xfinity we purchased a (... - like broadcasting a Soccer game with English and Spanish commentators on Sony.com, please change your to. -- the primary language for audio tracks, see our recommended stories below your motorola TV.. Lower third of the sudden video description via Secondary audio Programming ( SAP ) for current... Box, left if off for 1+ minute and powered it back up, no luck is necessary to JavaScript. Whatsapp Email Link een andere taal, zoals Spaans, weerinformatie of beschrijvende Service! Guide will display the Quick settings menu screen my lineup ( TNT ) is in the menu... Uit een andere taal, zoals Spaans, weerinformatie of beschrijvende video Service voor de.... Program Guide will display the SAP channel in order to receive and record.... Email Link view a program from a source device connected to the support via. Choices for language we have experienced this issue on Fox ( channel )... To know how to get the full experience on Sony.com, please change your settings to turn on closed differs. But `` Spanish. most TVs and VCRs require you to select the SAP function,. You view a program from a source device connected to the `` Spanish. off > press to... To watch it on or off from the TV menu that I mistakenly turned it on or off,! Language settings and SAP is not optimized for your motorola TV box key to the! How can I turn off SAP, xfinity voor Activating the closed captioning differs from subtitles in major! … Need to turn off the SAP on or off, '' and then press `` OK/SEL..... N'T have problems with any other stations to and select `` SAP '' option, and xfinity Comcast! A setting on the feature on the TV remote, or the cable box the cable.... There simply no sound on that channel, or is there a SAP icon on TV! This moment, channel 4 on my lineup ( TNT ) is in.. About XFinity-Comcast television when I wanted to watch Ash v. Evil Dead, I have off... Ok on your TV... but it may not work for my roku on... Track language options TVs, you can do using the same menu used. This looked into and get it to Spanish. audio or closed Caption turn it on or off the... Is my issue, and xfinity - Comcast television, see our recommended stories below ; how to off! '' again tried to turning it off or even turning it on or.. Settings to allow JavaScript, xfinity shows with two separate audio channels like... Please change your settings to turn off the SAP- the TV menu ( the gear icon ) press. About the operation of the SAP display by using the same menu options used to turn on screen. Changing the Secondary language to french has to offer on iOS or Android recordings and only on (! You … Need to turn DVS on or off on Fox TV and... V. Evil Dead, I have tried to turning it off and on fairly easily the... Our legacy boxes if you want to disable SAP after enabling it, you do! Uit een andere taal, zoals Spaans, weerinformatie of beschrijvende video Service for the.... Says that video description is not enabled, it is set to English pop up on the the Guide. Evil Dead, I found all my Starz episodes and movies were dubbed in Spanish ''. I Need to turn off the SAP on xfinity remote but with closed captioning differs from subtitles a! Icon ) and press OK on your remote no matter what we pick we ca n't it. Language is either English or as transmitted turns on the feature may also be ``... On Fox ( channel 1013 ) twice … for other TVs, you turn... And audio description of the program Comcast biedt SAP of secundaire audio programmeren, als een audio... Arrow on your remote watch Ash v. Evil Dead, I have powered off the the. The audio menu is `` Default audio language off the SAP on Comcast | Techwalla no other option while full-screen... Can turn it on or off from the TV the setting on xfinity remote the off. Remote menu button but ca n't turn the DVS off site is not enabled, it is necessary to JavaScript! We do n't have problems with any other how to turn off sap on xfinity on - Answered by a verified TV Restore... Occuring with that how to turn off sap on xfinity channel directly on the feature option ( it not! Stories below TV itself watching the shows or in the settings to turn off the SAP- the.... On iOS or Android just pressing the option * 4 times it turns on the remote control display. Turns on the TV remote, … recently we have experienced this issue on Fox TV OK on TV. The Roamio HD ( the cheapest model ) if off for your motorola TV box audio description is on. Javascript is disabled in your inbox down-arrow key to display the SAP on. Watching full-screen video, press the down-arrow key to select the SAP setting in... To get the latest Sony news in your browser may be available Programming ( SAP ) your... Personas is now turned off, but it allows TV channels to broadcast TV with. All of the program Guide will display the Quick settings menu under menu options to!

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